At Edith Natural, customer satisfaction is our priority. This policy explains the conditions and processes for returns, refunds, and exchanges.

1. Eligibility for Returns

• Returns are accepted within 7 days of delivery for unused, unopened, and undamaged products.
• Proof of purchase, such as an invoice or order number, is mandatory.

2. Non-Refundable Items

• Used or damaged products.
• Items bought during promotional sales or with a discount.

3. Refund Process

• Email us at edithnatural0@gmail.com with your order details and reason for return.
• Once approved, send the product back in its original packaging.
• Refunds will be credited within 7-10 business days of receiving the product.

4. Shipping Charges

• Return shipping costs are borne by the customer unless the product is defective or incorrect.

For assistance, reach us at edithnatural0@gmail.com.